Privacy Policy

Last updated: July 12, 2026

WowZayka ("WowZayka", "we", "us") provides a healthy home-style meal subscription and delivery service through this app and wowzayka.com. This policy explains what personal data we collect, why we collect it, and the choices you have. By using the app you agree to the practices described here.

Information we collect

  • Account information: your name and email address, provided by Google Sign-In when you create an account. We do not receive or store your Google password.
  • Profile information: dietary preference (veg / non-veg / both).
  • Delivery information: saved delivery addresses (home/office) you add in the app.
  • Order & subscription data: your meal plan, order history, delivery status, and payment status for each order.
  • Payment information: when online payments are enabled, payments are processed directly by our payment partner (Razorpay); we store only the transaction reference and status, never your card, UPI, or bank details.
  • Support communications: messages you send through in-app support chat.
  • Usage data: basic technical logs (device type, app version, timestamps) used to keep the service reliable and secure.

How we use your information

We use your information to: create and maintain your account; plan, prepare, and deliver your meal orders; process payments and generate invoices; send order-related notifications (order confirmations, delivery updates, subscription reminders) by email; respond to support requests; and maintain the security and integrity of the service (for example, detecting abuse or unauthorized access).

We do not sell your personal data to anyone, and we do not use it for third-party advertising.

Third-party services

We rely on a small number of trusted service providers to run the app, each of whom processes data only on our behalf and only as needed to provide their service:

  • Google Sign-In — authenticates your identity; we receive your name and email.
  • Razorpay — processes payments when online payments are enabled.
  • tawk.to — powers our in-app support chat.
  • Our email provider — delivers transactional emails (order/delivery updates).

None of these providers are permitted to use your data for their own purposes.

Data retention and deletion

We keep your account and order data for as long as your account is active, and for a reasonable period afterward to meet accounting, tax, and legal obligations (for example, GST invoice records).

You can permanently delete your account at any time from Profile → Delete Account in the app. Deleting your account anonymizes your personal information in our systems (name, email, and saved addresses are removed or irreversibly anonymized); records we are legally required to keep, such as tax invoices, are retained in anonymized form.

Security

We use industry-standard safeguards to protect your data, including encrypted connections (HTTPS) between the app and our servers, encryption of sensitive data in our systems, and access controls that limit who inside our organization can view customer data. No method of transmission or storage is 100% secure, but we work to continuously improve these protections.

Children's privacy

WowZayka is not directed to children, and we do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will ask you to review and accept the updated policy the next time you use the app. The "Last updated" date above always reflects the latest version.

Contact us

Questions about this policy or your data? Email us at info@wowzayka.com.